Shipping policy
ID LOGO INC. is the company behind the Big Trees brand of air freshener covers. We are headquartered in Quebec on the south shore of Montreal, Canada.
- In order to offer the best possible shipping rates, our standard shipping service with Canada Post unfortunately does not include a tracking number.
- We offer ground and express shipping options, depending on order type and destination. Estimated delivery time for ground shipments is 3 to 7 business days, while express shipments may take 3 to 5 business days. We strive to deliver your order as quickly as possible, but unforeseen delays beyond our control may affect the estimated delivery time. These time frames are not guaranteed, as weather and mail volume can affect delivery.
- Big Trees online purchases can be shipped to destinations within Canada and USA.